If you are on the SMC Alert system via text and/or email you got this notice last night at 1:31am:

SMC Alert: The City of Burlingame Phone lines are currently down. 911 lines are being routed and answered by Redwood City Police Dept. For all non-emergency calls, please contact the City of San Bruno's business line # 650-616-7100. San Bruno and Redwood City will be able to forward information to Burlingame Police so officers can be dispatched accordingly. Thank you for your patience while this problem is being worked on.

Thankfully it was followed by the All-clear email about an hour later at 2:27am:

SMC Alert: All Burlingame Police lines are back in service. For non emergency calls, dial 650-777-4100 and for emergency calls dial 911.

I know a bit about how the 911 system and call centers and phone lines work so if I get any details from BPD, I will pass them along.  I like having our own dispatch since the dispatchers know their way around B'game.  There is no substitute for local institutional knowledge.  You should also keep the non-emergency number in your phone.